Privacy Policy

1. Introduction

NovaPix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website novapix.com and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Subscribe to our newsletter
• Contact us through our website
• Participate in surveys or contests
• Register for workshops or events
• Make a purchase from our store

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website
• Device information

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing transactions and sending confirmations
• Sending newsletters and promotional communications
• Responding to customer inquiries and support requests
• Improving our website and services
• Analyzing website usage and trends
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Legal Basis for Processing (For EU Users)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you explicitly agree to our processing (e.g., newsletter subscription)
• Contract: When processing is necessary to fulfill a contract with you
• Legitimate interests: For business operations, security, and website improvement
• Legal obligation: When required by law

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Email marketing platforms
• Payment processors
• Analytics providers
• Hosting services
• Customer support platforms

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, such as:

• Court orders or subpoenas
• Government investigations
• Protection of our rights or property
• Prevention of fraud or illegal activities

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Our Cookie Policy provides detailed information about:

• Types of cookies we use
• How cookies work
• Your cookie choices and controls
• Third-party cookies

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure data transmission protocols
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may vary based on:

• The nature of the information
• Legal and regulatory requirements
• Business needs and legitimate interests

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

9.1 General Rights

• Access: Request information about personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data in certain circumstances
• Opt-out: Unsubscribe from marketing communications

9.2 Additional Rights for EU Users (GDPR)

• Portability: Request a copy of your data in a structured format
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent for processing at any time

9.3 Additional Rights for Canadian Users (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Know what personal information we collect and how it's used
• Access your personal information
• Request correction of errors
• File complaints with the Privacy Commissioner of Canada

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Other legally recognized transfer mechanisms

11. Children's Privacy

Our services are not directed to children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes
• Displaying prominent notices on our website

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Data Protection Officer

For EU-related privacy matters, you may contact our Data Protection Officer:

Email: [email protected]

16. Regulatory Authorities

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with the appropriate supervisory authority:

• Canada: Privacy Commissioner of Canada
• EU: Your local data protection authority